Privacy Policy
1. Data Protection

L’Agence’s use of personal information supplied by you when you use this web site is governed by our privacy policy. L’Agence fully respects your rights to privacy and utilizes the following practices in regards to any information we are provided with or obtain about users of this web site. In order to provide service to you as a customer of L’Agence we may require you to provide certain information to us. Common items may include, but are not limited to, the Booker and/or the passenger’s name, address, phone number and credit card details. By providing this information to L’Agence, you are agreeing to allow us to utilize this information to complete all services you request to us. When using this web site your keystrokes may be recorded for service quality, training or other purposes. We may pass your personal information to, or allow access to your personal information by, third party service providers or organizations that otherwise assist us in providing goods, services or information you request. Since L’Agence operates globally, this may mean that we could transfer your data to countries outside the country of origin of the personal information.

2. Your Responsibilities

2.1. When using this web site you agree:
  • Not to do anything which will or might damage, interfere with, disrupt access to, interrupt or impair the functionality of the material available on the site.
  • To be entirely responsible for and keep secret any password used by you. You should change your password if you believe it’s no longer secret.
  • Not to post, distribute or otherwise upload any defamatory, offensive, infringing, obscene, indecent or otherwise unlawful or objectionable material or information or send any chain letters, junk mail, ‘spamming’ material or any other form of bulk communication.
  • Not to threaten, harass, stalk, abuse, disrupt or otherwise violate the rights of others, including individuals’ privacy rights.
  • Not to make any unauthorized, false or fraudulent orders, reservations or request for services.
  • Not to obtain or attempt to obtain unauthorized access to any private or other customer account areas on the site.
  • To not do, cause or permit anything to be done that may infringe, damage or interfere with any intellectual property rights of L’Agence or any of our associated companies or third parties
  • Also, not to do anything that is otherwise unlawful or which may cause any liability for us

2.2 If we consider that you have breached any of these terms and conditions or have otherwise demonstrated inappropriate conduct when using the web site we reserve the right to:
  • Warn you via e-mail to yourself and/or your internet service provider that you have breached these terms, and ask you to stop such conduct, Delete any material or content which you may have posted, without notice to you Terminate your account facilities and/or any other services provided to you by L’Agence.
  • Take measures (including terminating, suspending or restricting your access) to prevent you from using this web site.
  • If your conduct on this web site causes us, or any associated company loss, damage or other costs, you shall be responsible for reimbursing these costs.
2.3 You undertake to fully and effectively indemnify and to keep L’Agence indemnified at all times against all actions, proceedings, costs, claims, demands, liabilities and expenses whatsoever (including legal and other fees and disbursements) sustained, incurred or paid by L’Agence in respect of any information, data or material produced, stored, transmitted or downloaded by you when using this web site and/or any breach by you of these terms and conditions or of any law, code or regulation relating to this web site.

3. License

L’Agence grants you a non-exclusive license to access and use the content in this web site for your personal purposes. You may not reproduce or distribute any part of the content for commercial purposes.

4. Intellectual Property Rights

4.1 L’Agence, being the author of this web site hereby asserts its right to be identified as the author of this web site in accordance with section 78(2) of the Copyright, Designs and Patents Act 1988.

4.2 The L’Agence name and logos are registered trademarks and may not be used without L’Agence's written permission.

4.3 You acknowledge that the copyright, trademark rights, database rights, patent rights and all other intellectual property rights comprised in or relating to this web site and in the data it contains, including but not limited to text, graphics, audio, video or image files, content, software, data and information displayed on, or available from this site, belongs to L’Agence. This includes the organization and layout of the site and the underlying software that’s owned by us or our licensors and suppliers. You agree that all these materials are available for your personal use only, and you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any such materials without our written permission.

5. Changes to the website

L’Agence may at any time make alterations to or to withdraw this web site or any part of it. All Intellectual Property Rights in any developments, improvements, alterations, modifications and enhancements to the Software arising from consultation with the Customer and/or at the request of the Customer shall vest automatically in L’agence upon creation.

6. Limitation of liability

6.1 L’Agence excludes all warranties, express or implied relating to this web site. This includes, but is not limited to, any implied warranty that the information it contains is accurate or up-to-date or is suitable for any particular purpose.

6.2 L’Agence shall not be liable for any loss or damage suffered as the result of the use of this web site.

6.3 There may be links to other web sites from the L’Agence web site; however, these other web sites are not controlled by L’Agence and we are not responsible for any content contained on any such web site or any loss suffered by you in relation to your use of such web sites. You waive any and all claims against L’agence regarding the inclusion of links to outside web sites or your use of those web sites.

7. Terms and conditions of sale and services

7.1 Payment
Payment are due up to 10 days from the date of the invoice. L’Agence reserves the right to charge interest on overdue invoices at the base rate of interest plus 5%. 

7.2 Exclusions
L’Agence accepts no responsibility for any loss or damage to property, howsoever such loss or damage may be caused. In the event of property being left in a vehicle, we will gladly organize the return of such items if you cover the postage and packaging costs. L’Agence shall be under no liability to the Customer whatsoever for any indirect loss and/or expense (including loss of profit) suffered by the Customer arising out of a breach by the Company of these terms and conditions. In the event of any claim against L’Agence arising out of its performance of hire, the Company’s liability shall be limited to a refund not exceeding the cost of the journey. Any other payments will be entirely at the discretion of the Company.

7.3 Non-Solicitation of Personnel
If you wish to directly hire or employ a L’Agence chauffeur, we reserve the right to levy a 20,000 NIS (New Israeli Shekel) fee to cover the costs of recruiting and training the chauffeur.

7.4 Affiliates
L’Agence reserves the right to enlist the services of carefully selected affiliates to provide the service on our behalf during busy periods, but shall remain responsible for the overall service delivery.

7.5 Applicable Conditions
These terms and conditions are governed by and are subject to the laws of Israel and L’Agence and the Customer submit to the exclusive jurisdiction of the courts of Israel. All bookings made shall be deemed to be a confirmation by the Customer to acceptance of these terms and conditions and shall supersede any other terms and conditions from the Customer. Any amendments to these terms and conditions must be agreed in writing by both parties.
Whilst every effort has been made to ensure that the information contained in this document is correct at the time of going to print, L’agence regrets it cannot accept liability for any errors or changes that may occur after publication.